Can I just scream?

A VERY LONG Monday in a nutshell: Part 1

I decided to leave the house early (9am on my day off) and run a couple errands and then get home to clean. While I was out I noticed the roads were sparse and I was by the mall so I thought I'll run to S.ea.r.s and get an oil change. I am about 4,000 miles over at this point. Man says 30-45 minutes, great, I go walk around the mall and return, get my car and am feeling great about myself and my achievement. (actually getting an oil change is a big deal for me) I am about 8 miles from the place going about 55mph on a three lane busy road and BAM! my hood flies up and slams against my windshield! Woah! What the hell is that? I slow down and start to pull over from what very little I can see out of the bottom of my washer blades. I get out, pull the hood down only to find not only is it bend, dented and paint cracked it will not close. UGHH! you have got to be kidding me. I call the before mentioned store and explain my current predicament and the gentleman says I'll send out a tow truck. So I wait and wait and wait. Sheriff comes... are you alright mam, yes thank you... just pissed (under my breath)

Bubba the tow man gets here finally and with out a word back up his truck under my car, cigarette hanging out of his mouth. I decide well I better get out, I don't think it is legal to ride in here.
He says to me 'did you wreck it?' I said 'what, no and explained...' He said 'I'm just asking, cuz I'll get in trouble if you did' what? whatever.
So I get in his truck to ride back to oil place, he gets in says nothing.
I say 'what is your name?',
'Lance',
'hi, I am A'.
I proceed to fasten my seat belt for which he asks is my emergency break on, I say yes and he shakes his head and shrugs at me as if to say 'stupid lady'... back to my seat belt I go, he gets back in and says 'that doesn't work'.
"what doesn't work?'
'your seat belt'
'what do you mean it doesn't work?'
'well you can hold it if you like'
'what! I'm not holding this, where is the seat belt, I'm not riding in a vehicle without a seat belt'

'it's not required by law in a commercial vehicle'
'what? you are carrying passengers that is crazy'
' hey I just work here'
' well who owns this company and what is their number'
I call Jim, he acts like oh my I had no idea, I'll fix that right away. Oh yeah right.
So off we go toenails gripping the floorboard and THEN this guy lights up a cigarette. I just about lost it and I'm afraid I was just a plain bitch.
'AND WHAT if I told you I was allergic to cigarette smoke!!?!'
and without a word he put it out on the side of his window and we did not say another word for the next 12 minutes back to oil place, all the while wishing I had stayed buckled in my own car being towed.

Part 2
Back at the shop...WE DON'T THINK WE ARE RESPONSIBLE! The hell you are not. I'll finish this post later. Gotta go get ready to cut hair and an acupuncture appt.